Empowering Truck Drivers – Revolutionizing European Logistics

Building a reliable and user-friendly platform to access information and provide feedback on truckers points of interest, will reduce the existing information asymmetries in the market.

Truckers will have advance access to reliable, community-driven information about services at points of interest along their route, including ratings and comments on service quality. This information, based on feedback from previous drivers, will guide decisions made by truckers and transport managers at various stages of their operations—whether negotiating contracts, planning routes, or performing a transport operation. By relying on the experiences of others, they will prioritize stops and rest areas that have the highest approval ratings from the wider community.

The reputational value of points of interest will drive demand towards the highest-rated locations, while reducing truck stops at those with the lowest ratings. Administrators of these points of interest will have a clear incentive to invest in better infrastructure and service quality to improve their reputation, thereby increasing consumer demand and positively impacting overall business performance.

The app will create a virtuous cycle that shifts the market dynamics towards a focus on service quality, significantly improving the working conditions of truck drivers by harnessing their consumer power. Additionally, the app will shed light on undignified situations and poor conditions in which truck drivers are often treated, raising awareness and driving positive change.

The app will empower truck drivers by allowing them to share their opinions, report bad practices, and make informed decisions. The app will make each community member, an agent in the push for dignify working conditions within their profession. By fostering a sense of solidarity and accountability, the app will not only improve individual experiences but also drive systemic change.

The long-term consequences of this project if it succeed will be far-reaching. It can contribute to a more attractive profession for truckers and increased respect for the vital role they play in the economy. The project will help alleviate the current shortage of drivers, often attributed to poor working conditions and low job satisfaction. As a result, the trucking industry will benefit from improved productivity, reduced turnover rates, and a more skilled and motivated workforce, ultimately leading to a more competitive and resilient transportation network.

The awarded consortium will be responsible for designing, developing, and implementing an app for truckers, free of charge, where drivers and operators can access detailed information about any point of interest, and provide their feedback. The information generated by the app should also be made available and exploitable by third party systems.

The work includes the identification of points of interest in scope, defining main indicators and information needs of truckers, determine functional requirements, development of the app and the supporting systems, testing, deployment and communication.